To Be Convincing, Sound Convinced

Imagine yourself in this scenario…You're sitting in a meeting and the group has just started discussing the idea of changing your workspace to an open office environment. Some members of the group are against the idea, but you're convinced it's workable. After listening to what a few other people have to say, you jump in with…

"You know, I think this open office thing is probably a good idea. It'll kind of keep everybody connected. And I guess the other thing is that people may talk more. Somewhere I read that teams that have tried the open office seem to be pretty happy with it."

How successfully have you made your point? Take a look at the language. The statement was vague and included several words that indicate uncertainty: probably, kind of, I guess, may, and pretty.

Let's try your statement again, this time avoiding weak expressions and adding more powerful language.

"Frankly, I think this open office idea is a great concept for us. I know it'll boost our energy level. It'll also make it easier to exchange ideas. In fact, a recent HR journal talked about studies done with teams like ours. Overall, productivity increased by an average of 10% when they moved to open office. I'd say that's a strong argument for making the change."

Remember that the more convinced you sound, the greater chance your have of convincing your listeners. Here are a few tips:

  • Refer to specifics

    the research indicates…, we've had a 40% increase…, this has saved us over $220K to date

  • State your conviction

    I know, I'm sure, I'm certain, I'm convinced

  • Use positive language

    effective, easy, improve, boost, increase, move forward

  • Sound enthusiastic

    great, terrific, enthused, exciting